IGET Vapes - FAQs

What is the IGET Vapes Store?

IGET Vapes Store is an online store selling disposable IGET vapes (containing nicotine) to customers in Australia.

Why do you ship from overseas?

Australian law prohibits selling nicotine-containing e-cigarettes. We ship from our overseas warehouse to comply with these regulations.

What locations do you ship to?

We currently only ship to locations within Australia via Australia Post.

What types of IGET Vapes do you offer?

We currently offer the following flavours of IGET Bar in stock:

• Melon Ice
• Double Apple
• Strawberry Watermelon Ice
• Lush Ice
• Mixed Berry
• Peach Ice
• Grape Ice
• Blueberry Raspberry
• Passion Fruit Mango Lime
• Dynamic Mint
• Blueberry Ice

You can check our IGET Bar in stock

Are IGET Vapes safe?

Our products undergo testing, but as with any nicotine product, use them responsibly, and keep them out of reach of children and pregnant women.

Does the IGET vape have nicotine?

IGET offers a variety of nicotine strengths in its vapes to cater to different user preferences. Their most common option is a medium strength, containing 5% nicotine. This is also written as 50mg/ml, which means there are 50 milligrams of nicotine for every milliliter of e-liquid in the vape.

How long does a typical IGET Vape last? (Shipping)

Shipping typically takes 12-15 business days but may vary by location. You can read more about our Shipping Policy

How many cigarettes is equal to an IGET?

Assuming 10-15 puffs = 1 cigarette, an IGET Bar (3500 puffs) could be equal to 233-350 cigarettes.

How to know when the IGET Bar is running out?

A flashing blue light indicates a dead battery and the need for disposal. Continued use may result in a burnt taste or reduced vapor.

How to make your IGET vape last longer?

Extend the life of your IGET vape by following these simple steps: store it in a cool, dry place, avoid chain vaping by taking shorter puffs, and keep the mouthpiece clean. Remember, disposable vapes have a limited lifespan, so dispose of them responsibly at a battery recycling center..

What can I do when my IGET vape leaking?

Unfortunately, leaks are not fixable in disposable vapes. Contact our support email: [email protected] with your order number, a picture, and/or video of the leak for a possible replacement or refund. You can leave a message via our Contact Us page

Are iget vapes recyclable?

Help keep Australia clean and protect the environment! When you're done with your IGET vape, don't just toss it in the bin. Instead, take it to a designated battery recycling center or collection point. These locations safely dispose of lithium-ion batteries, preventing them from ending up in landfills.

What is your return policy?

If you receive a faulty or damaged product, contact us within 7 days for a replacement or refund. Contact our support email: [email protected] with your order number or leave a message via our Contact Us page. You can read more about our Privacy Policy

How to track my order?

Can you track your order by our Tracking Order page

• Step 1: Fill your Order number
• Step 2: Click the Submit button

Simple process, get all the information about your iget vape order!

What if my shipment is unsuccessful?

We offer full refunds for unsuccessful deliveries due to reasons other than incorrect customer addresses. We are not responsible for lost or stolen packages marked as delivered by the carrier.

What is happening to IGET after the new Australian legislation to ban vapes?

The potential impact and timeline of the legislation are unclear. We are operating normally and will update customers if there are any changes to our services.

1. What is the battery capacity of the IGET Legend?

The IGET Legend typically boasts a 1350mAh battery, providing extended usage without frequent recharging.  

2. How many puffs can I expect from an IGET Legend?

IGET Legend devices usually offer around 4000 puffs, but the exact number can vary based on individual vaping habits.

3. Can I recharge the IGET Legend battery?

No, the IGET Legend is a disposable device with a non-rechargeable battery.

4. What is the nicotine strength of IGET Legend?

The nicotine strength of IGET Legend typically ranges from 2% to 5%, depending on the specific product.

5. How do I know when my IGET Legend is running low?

The device often has indicators, such as a flashing light or reduced vapor production, to signal low battery or e-liquid levels.

6. Can I refill the e-liquid in an IGET Legend?

No, the IGET Legend is a disposable device and cannot be refilled.

7. How should I store my IGET Legend?

Store your IGET Legend in a cool, dry place away from direct sunlight.  

8. My IGET Legend is leaking. What should I do?

If your IGET Legend is leaking, it's likely nearing the end of its lifespan. Dispose of it properly.

9. My IGET Legend tastes burnt. What's wrong?

A burnt taste often indicates that the device is nearing the end of its life. It's recommended to dispose of it and replace it with a new one.

10. Why is my IGET Legend not producing vapor?

Several factors can cause this, including low battery, clogged mouthpiece, or the device reaching its end of life. Check these elements before disposing of the device.

11. What flavors are available for the IGET Legend?

IGET Legend offers a wide range of flavors to cater to different preferences, including fruity, menthol, and dessert-inspired options.

12. Does the IGET Legend produce a lot of vapor?

Yes, the IGET Legend is designed to deliver satisfying vapor production.

13. How does the IGET Legend compare to other disposable vapes?

The IGET Legend is known for its long-lasting battery, diverse flavor options, and consistent performance, making it a popular choice among vapers.

14. Is the IGET Legend safe to use?

While vaping is generally considered less harmful than traditional smoking, it's essential to use any vaping product responsibly. Always follow the manufacturer's guidelines.

15. Can I use the IGET Legend while charging?

No, charging the IGET Legend is not possible as it's a disposable device.

16. Is it safe to share an IGET Legend with others?

Sharing a vaping device can increase the risk of bacterial transfer. It's recommended to use your device.

17. How can I dispose of my IGET Legend responsibly?

Check your local regulations for proper disposal of electronic waste. Many communities have recycling programs for electronic devices.

18. Are there any efforts to make IGET Legend more environmentally friendly?

While IGET Legend is a disposable product, some manufacturers are exploring ways to reduce the environmental impact, such as using recyclable materials.

19. Can I recycle the IGET Legend battery?

The battery in the IGET Legend is integrated into the device and not designed for individual recycling. Focus on recycling the entire device according to local guidelines.